Refund Policy
At Alexili Education, we’re committed to delivering high-quality learning experiences designed to create real-world results. If you’re not satisfied with your course, we offer the following refund policy:
Self-Paced Courses
Due to the immediate access to downloadable resources and materials, we do not offer refunds for self-paced courses. Please ensure the course content is suitable for your needs before purchasing. If you have any questions before enrolling, contact us at [email protected].
Live Courses
We offer a 7-day money-back guarantee from the official course start date.
To be eligible:
-
Your request must be submitted in writing within the first 7 calendar days of the course.
-
You must demonstrate that you participated in the Week 1 live session and have completed the Week 1 quiz and activities.
-
Refunds will not be issued for change of mind, scheduling conflicts, or non-participation.
Please note:
-
After 7 days, no refunds will be issued.
-
If you are removed from the course due to a breach of our Terms & Conditions, no refund will be granted.
To request a refund, please email [email protected] with the subject line “Refund Request – [Course Name]”.